This policy explains how information is used when you visit the Seahorse Backgammon website, contact us or place an order, and how you can manage cookie preferences.

Effective date 21 October 2026

1 Scope

This policy applies to https://seahorsebackgammon.com, the online store, contact forms, email correspondence and order-support processes. The separate KVKK Privacy Notice provides the disclosures required by Turkish Law No. 6698.

2 Controller and contact

3 Information collected

• Identity and contact data, including name, email, telephone number, delivery address and billing address.
• Order and customer transaction data, including product, colour, quantity, personalisation text, order number, payment status, delivery and return records.
• Payment transaction data, including amount, currency, payment time and transaction or approval information provided by iyzico or a bank. The Seller does not store the full card number or CVV.
• Communications and support records, including emails, form messages, complaints, requests and resolutions.
• Technical and usage data, including IP address, browser, device, operating system, approximate location, visit time, pages viewed, referring link and cookie identifiers.
• Marketing preferences, including commercial communication consent, opt-out records and cookie choices.

4 Purposes of use

• Create the order, verify payment, prepare and personalise the product, deliver it and provide after-sales support.
• Meet invoicing, accounting, consumer transaction, product safety and other legal obligations.
• Prevent fraud, misuse and security incidents and operate the website securely.
• Manage enquiries, complaints, withdrawal, returns, exchanges and disputes.
• Where consent or another lawful basis applies, send marketing communications and use optional analytics or advertising cookies.

5 Payment security and iyzico

Payments are handled by iyzico and the bank or payment institution involved in the transaction. Card details are processed within those providers’ payment interfaces. Seahorse Backgammon may receive limited transaction information required for order completion, accounting, fraud control and refunds. iyzico may act as a separate controller for its own processing and publishes its current privacy notice on its website.

6 Parties receiving information

Information may be shared for the stated purposes, subject to appropriate safeguards, with:

• iyzico, banks, card schemes and other payment service providers.
• Domestic and international carriers, logistics providers and customs service providers.
• Hosting, email, information technology, security, backup and customer-support providers.
• Accounting, financial advisory, legal, audit and insurance providers.
• Public authorities, courts, consumer arbitration committees and other legally authorised recipients.

If personal data must be transferred to a provider outside Türkiye, the transfer is made under one of the conditions and safeguards set out in Article 9 of Turkish Law No. 6698.

7 Cookies

Cookies are small files placed on a device to operate the website and remember preferences. Strictly necessary cookies support secure and correct delivery of the service. Functional, analytics and advertising cookies are activated by the user’s affirmative choice where consent is the required legal basis.

Cookie choices can be changed in the preference panel. Cookies may also be deleted or blocked in browser settings, although some core functions may be affected. The current cookie name, provider and duration should be displayed in the site’s cookie preference panel.

8 Marketing communications

Product and campaign communications are sent on the basis of prior consent where required. You may use the unsubscribe link in a message or write to info@seahorsebackgammon.com. Withdrawing marketing consent does not prevent order or legally required communications.

9 Retention

Information is kept for the period required for the stated purpose and for the applicable retention or limitation periods under tax, commercial, consumer, payment and dispute law. It is then deleted, destroyed or anonymised. Marketing preferences are retained until consent is withdrawn, and cookies remain for the period stated in the preference panel.

10 Security

Appropriate technical and organisational measures are used, including restricted authorisation, access controls, updates, backups, secure communications and provider oversight. No internet transmission or storage method can guarantee absolute security. If a breach is identified, notifications required by law are made.

11 Children’s privacy

The online sales service is directed to persons legally able to enter a contract in their own name. We do not knowingly collect children’s data for marketing. If you believe a child’s data was provided without authority, contact info@seahorsebackgammon.com.

12 Rights and requests

Rights under Article 11 of Turkish Law No. 6698 may be exercised using the methods described in the KVKK Privacy Notice. Privacy and cookie questions may be sent to info@seahorsebackgammon.com.

13 Changes and language

This policy may be updated when law, services or technology changes. The current version is published on the website with its effective date. Material changes may also be notified through an appropriate channel. This English version is provided for information; to the extent permitted by mandatory law, the Turkish version prevails if the versions conflict.